CyberGhost VPN Review

SCORE 7.8
  • CyberGhost Plans
  • One month €11.99/mo
  • 1 Year €3.75/mo
  • 2 Years €2.95/mo
  • 3 Years + 3 Months €1.99/mo
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A familiar name in the digital security world, CyberGhost started out with a free VPN service in 2011. The past decade has witnessed rapid growth. The company now provides online protection to over 35 million users, making it one of the most popular brands in the business. With an impressive collection of servers across numerous nations, CyberGhost VPN combines speed with top-notch privacy, excellent customer support, user-friendliness, and a great streaming service. The following review aims to uncover CyberGhost’s value for VPN users. We take a look at both the pluses and the minuses and find out what areas are in need of improvement.
  • 8,000+ servers, 114 locations, 91 countries
  • Seven simultaneous connections
  • 24/7 live chat support
  • 30-day money-back guarantee
  • Prices start at €1.99 live per month
A familiar name in the digital security world, CyberGhost started out with a free VPN service in 2011. The past decade has witnessed rapid growth. The company now provides online protection to over 35 million users, making it one of the most popular brands in the business. With an impressive collection of servers across numerous nations, CyberGhost VPN combines speed with top-notch privacy, excellent customer support, user-friendliness, and a great streaming service.
  • 8,000+ servers, 114 locations, 91 countries
  • Seven simultaneous connections
  • 24/7 live chat support
  • 30-day money-back guarantee
  • Prices start at €1.99 per month

Available on

Windows Apple Linux Android App-store-ios Globe-africa Opera

91% of our readers choose the Private VPN Yearly Plan!

Rating

9.8

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Introducing CyberGhost

CyberGhost sprang to life in 2011, founded in Bucharest, Romania, which remains the company’s headquarters despite most software development taking place in Germany. Sweeping changes in 2018 included a takeover by Kape Technologies, formerly Crossrider, who now own ExpressVPN, Zenmate, and Private Internet Access. CyberGhost discontinued its free VPN service that same year. Nevertheless, a 24-hour free trial is still available, which is practically unheard of among competitors.

Which Devices are Compatible with CyberGhost and Is It User-Friendly?

Customers can connect the VPN to seven simultaneous devices, which should be enough for the majority of users. The two browser extensions are entirely free of charge and can shield IP addresses, block trackers, and access geo-restricted content. However, as proxies and not actually VPNs, many of the features are missing compared to the paid apps, plus they can only be connected to eight servers in four countries.
One of the first plus points of the CyberGhost VPN is its accessibility. The product is compatible with a range of platforms, which include:

Apps: Windows, macOS, Linux, iOS, Android, routers
Browser extensions: Chrome, Firefox
Streaming devices and games consoles: Amazon Fire TV, Android TV, Apple TV, Chromecast, Roku, PlayStation, Xbox
Customers can connect the VPN to seven simultaneous devices, which should be enough for the majority of users. The two browser extensions are entirely free of charge and can shield IP addresses, block trackers, and access geo-restricted content. However, as proxies and not actually VPNs, many of the features are missing compared to the paid apps, plus they can only be connected to eight servers in four countries.
Installing each app is simple and straightforward and should pose no trouble even for beginners. The desktop versions are easy to navigate and intuitively designed, with a host of features available for customization. Smart Rules is a convenient tool that configures server connections and provides the option of split tunneling. The Android and iOS apps are equally easy to use, with the latter the most basic of the two. Both offer OpenVPN and WireGuard protocols.

Does CyberGhost VPN Promise Fast Speeds?

In terms of servers, CyberGhost boasts one of the largest fleets in the industry. With over 8,000 scattered across 91 countries, the chances of finding a traffic-free server close to home are pretty high. Yet, more servers don’t necessarily mean more speed. While CyberGhost VPN performs perfectly well on local speed tests, it can’t compete with the big guns on longer distances. Having said that, the vast majority of users will be content with the VPN’s speeds for streaming, torrenting, and gaming.

Is CyberGhost Safe?

A VPN without watertight security is worthless no matter how fast it runs or how many features it offers. CyberGhost claims that protecting privacy is its number one priority. In keeping with that goal, the company strives for transparency and produces frequent reports on infrastructure, data requests, malware activity, etc. In spite of its EU member status, Romania is the only country within the union that is under no obligation legally to store any customer information. Plus, CyberGhost’s no-logs policy means no online activity is ever stored or monitored. In addition, the VPN comes equipped with the following security measures:
  • 1. NoSpy servers: A network of in-house servers located and managed privately at the Romanian headquarters for extra protection
  • 2. Encryption: Industry standard AES-256 encryption
  • 3. Protocols: IKEv2/IPSec, OpenVPN, WireGuard
  • 4. Kill switch: Safeguards data if the connection suddenly drops
  • 5. DNS and IPv6 leak blocking: Keeps the VPN tunnel intact at all times
  • 6. Ad blocker: Stops pop-ups in their tracks
  • 7. Tracker blocker: Prevents any monitoring of online activities
  • 8. Malicious website blocker: Removes certain apps from the VPN tunnel while keeping others secured
  • 9. Split tunneling: Opt to exclude various connections from the VPN tunnel
  • 10. Automated HTTPS redirect:Makes sure users only visit the version of a website with the tightest security
  • 11. Private browser:CyberGhost’s Chromium-based browser for increased anonymity
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Streaming, Torrenting and Round-the-Clock Support

Those looking for a VPN primarily for streaming are sure to be satisfied with CyberGhost. The VPN successfully manages to unlock US Netflix, plus five other Netflix regions and such streaming favorites as Disney+, Hulu, Amazon Prime Video, HBO, BBC iPlayer, Kodi, and more. Sports fans can also access important games and matches when traveling abroad. Aside from the previously mentioned NoSpy servers, CyberGhost hosts a number of other servers dedicated to specific tasks, which include those optimized for streaming. This helps to ensure smooth viewing uninterrupted by buffering.
It is, but not everywhere. Once again, the company has assigned a set of servers to deal specifically with P2P activity. Australian citizens have been left out in the cold, though, as P2P traffic is blocked from the nation’s servers, meaning they have to connect to neighboring New Zealand at slower speeds. However, the unlimited bandwidth, no-logs policy, and kill switch provide peace of mind when torrenting files. Local speed tests reveal decent results, although many competitors boast higher average bitrates than CyberGhost. A lack of port forwarding doesn’t help, as this offers a speed boost when seeding.
The website provides a range of materials, from Users can rely on a first-class customer experience at CyberGhost. Like all the industry heavyweights, support is provided around the clock. Customers can make use of the 24/7 live chat function by clicking on the support button in the bottom right corner and entering their question. If the offered FAQs don’t resolve their query, an agent will appear with friendly and helpful advice. The customer service team can also be reached via email. All the usual information and troubleshooting guides can be found on the CyberGhost website.

What Does CyberGhost VPN Cost?

The company offers four different VPN packages, which are detailed as follows:

  • One month: €11.99 per month
  • One years: €3.75 per month
  • Two years: €2.95 per month
  • Three years + three months: €1.99 per month
While the monthly fee is slightly higher than the average, the long-term option is superbly priced for a premium VPN. Committing to a product for three years may put some customers off, although the 45-day money-back guarantee, which beats every competitor, allows plenty of time to check out the product. CyberGhost even offers a completely free 24-hour trial that requires no payment information. A Security Suite for Windows containing an antivirus and a security update can be added on for a couple of dollars more each month. Other extras include a dedicated IP and a password manager. Payments can be made with credit and debit cards, bank transfers, Amazon Pay, PayPal, and cryptocurrencies.

CyberGhost Pros & Cons

Pros

  • Vast fleet of servers in 90+ countries
  • Easy to use apps available on numerous devices
  • Top-notch customer service, 45-day money-back guarantee, 24-hour free trial
  • No-logs policy, WireGuard available on every app
  • Great for streaming, unblocks US Netflix

Cons

  • Speeds lower than average for torrenting, no port forwarding
  • Doesn’t work in China

Our Verdict

CyberGhost is yet another excellent VPN option that should satisfy the majority of users. With its vast network of servers, tight security measures, transparency policy, and excellent customer service, the company has covered all the basics. And that 24-hour free trial provides the perfect starting point for beginners, while the generous money-back guarantee allows ample time to evaluate the VPN’s worth.

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